Pledge Processing Issues
Incident Report for Kickstarter
Resolved
All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
Posted Oct 07, 2015 - 22:17 EDT
Update
Stripe has implemented a fix, and we're seeing a decrease in errors on our end. We'll continue to monitor the site as things stabilize. Thanks for your patience!
Posted Oct 07, 2015 - 21:51 EDT
Monitoring
We're continuing to monitor things on our end while Stripe works to resolve the issue. At this time, you may experience trouble pledging to projects or accessing some creator tools. Sorry for the trouble, and we'll update as soon as we have any news.
Posted Oct 07, 2015 - 21:13 EDT
Investigating
Stripe, our payments partner, is currently experiencing intermittent errors processing pledges. We are monitoring the situation and will update when Stripe has fully resolved the issue. Apologies for any inconvenience.
Posted Oct 07, 2015 - 20:36 EDT