Sporadic issues uploading image and video assets

Incident Report for Kickstarter

Resolved

All-clear! We've been monitoring the platform and everything looks good. Asset uploads are working again. Apologies for any trouble.
Posted Sep 24, 2019 - 16:38 EDT

Identified

We're currently experiencing image rendering errors from an upstream service provider. You may notice image and video uploads fail. We're monitoring the situation and will update once things are stable on our provider's end.
Posted Sep 24, 2019 - 13:37 EDT
This incident affected: Kickstarter.com.