Some backers have not received a pledge manager when it launched

Incident Report for Kickstarter

Resolved

All-clear! We've been monitoring the site and everything looks good. Sorry for any trouble.
Posted May 23, 2025 - 11:01 EDT

Monitoring

A fix has been implemented and we're standing by to make sure everything runs smoothly.
Posted May 23, 2025 - 10:52 EDT

Investigating

We're working to resolve this issue as quickly as possible. Apologies for any inconvenience!
Posted May 23, 2025 - 10:20 EDT
This incident affected: Kickstarter.com and Mobile.