Duplicated emails and issues uploading photos

Incident Report for Kickstarter

Resolved

This incident has been resolved.
Posted Mar 09, 2025 - 13:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 08, 2025 - 21:08 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 08, 2025 - 21:08 EST

Investigating

We are investigating reports of backers receiving duplicated emails as well as creators having issues uploading photos. Thanks for your patience while we look into this!
Posted Mar 08, 2025 - 20:12 EST
This incident affected: Kickstarter.com.