This incident has been resolved, and any emails delayed during the affected window have been delivered.
Posted Nov 14, 2024 - 15:00 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 14, 2024 - 14:44 EST
Update
We are continuing to investigate this issue.
Posted Nov 14, 2024 - 14:01 EST
Investigating
We are currently observing delays in the delivery emails from creators to backers about project updates. We are investigating the issue, and have a lead on a fix.