Creator Payouts not processing for some campaigns

Incident Report for Kickstarter

Resolved

This incident has been resolved.

Posted Sep 27, 2022 - 12:13 EDT

Monitoring

A fix has been implemented and we're standing by to make sure everything runs smoothly.

Posted Sep 26, 2022 - 15:17 EDT

Update

A fix has been implemented and we're standing by to make sure everything runs smoothly.

Posted Sep 26, 2022 - 15:16 EDT

Investigating

We've identified the cause of this issue and are working to resolve as soon as possible. Thanks for your patience!

Posted Sep 26, 2022 - 11:48 EDT

This incident affected: Payments.