Elevated error rate

Incident Report for Kickstarter

Resolved

This incident has been resolved.

Posted May 11, 2020 - 13:06 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 11, 2020 - 12:44 EDT

Investigating

Our payments processor is encountering issues. Pledging (other payments functionality) on Kicktarter is seeing an elevated error rate.

Posted May 11, 2020 - 12:34 EDT

This incident affected: Kickstarter.com.