Payouts Delayed

Incident Report for Kickstarter

Resolved

The issue with delayed background processing jobs has been resolved.
Posted Nov 24, 2025 - 20:38 EST

Update

We released a fix for issue causing a delay in background processing of important tasks such as payouts. Our systems are catching up now, and we are monitoring to make sure that everything gets processed in the right way.
Posted Nov 24, 2025 - 15:27 EST

Monitoring

We're currently experiencing an issue with project payouts. Some creators may notice their project payout was delayed. We have fixed the bug cause the delay and are working to ensure that payouts that ought to have been sent over the past 48 hours definitely get sent.
Posted Nov 24, 2025 - 11:29 EST
This incident affected: Kickstarter.com and Payments.