Sporadic issues loading image and video assets
Incident Report for Kickstarter
This incident has been resolved.
Posted Sep 25, 2019 - 17:19 EDT
All-clear! We’ve been monitoring the platform and everything looks good. Assets are loading again. Apologies for any trouble.
Posted Sep 25, 2019 - 17:17 EDT
Our upstream service provider reports that error rates and render times are returning to normal. We are keeping an eye on performance.
Posted Sep 25, 2019 - 12:38 EDT
Similar to yesterday's incident, we are again currently experiencing image rendering errors from an upstream service provider. You may notice recently uploaded images and videos failing to load. We're monitoring the situation and will update once things are stable on our provider's end.
Posted Sep 25, 2019 - 11:51 EDT
This incident affected: Kickstarter.com.