Elevated Errors & Slow Site Performance

Incident Report for Kickstarter

Resolved

This incident has been resolved.
Posted Dec 08, 2021 - 10:12 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2021 - 14:59 EST

Update

We are continuing to investigate this issue.
Posted Dec 07, 2021 - 14:58 EST

Investigating

We're investigating elevated error rates and slow site performance tied to our compute service provider. Thanks for your patience while we look into this!
Posted Dec 07, 2021 - 12:08 EST
This incident affected: Kickstarter.com and Mobile.